Subject Code & Title : CHCCSM005 Develop Facilitate And Review All Aspects of Case Management Case Study
Assessment Task 2: CASE STUDY
TASK SUMMARY:
For this task, you are required to read the case study scenario and correctly answer all questions.
RESOURCES AND EQUIPMENT REQUIRED TO COMPLETE THIS ASSESSMENT
1. Access to the Internet
2. Access to a computer (if students prefer to type their response)
3. Case study scenario (provided)
4. Case management plan (provided).
CHCCSM005 Develop Facilitate And Review All Aspects of Case Management Case Study Assignment 2 – Australia.

WHEN AND WHERE DO I COMPLETE THIS TASK?
1.This task may be done in your own time as homework or you may be given time to do this task in class (if applicable). Your assessor will advise.

Write in the due date as advised by your assessor:

WHAT DO I NEED TO SUBMIT?
1. Answers to all questions in this task including a completed case management plan.

WHAT HAPPENS IF I GET SOMETHING WRONG?
If your assessor marks any of your answers as incorrect, they will talk to you about re submission. You will need to do one of the following:

a. Answer the questions that were incorrect in writing.
b. Answer the questions that were incorrect verbally.

INSTRUCTIONS:
CASE STUDY – RAJ

You work as part of ABC community centre as a case manager. Today you have received information about a new client Raj. As part of the case management process, you met with Raj to get an overview and better understanding of his situation. After your initial meeting with him, you documented the following information in your case notes:

Client profile:
1. Raj – a 28 year old homosexual male, Indian background.
2. Grew up in Australia with two siblings (sisters), an older and younger sister.
3. Relationships with family are quite dysfunctional. Has an estranged relationship with older sister how ever close enough with younger sister Ani.
4. Parents raised children as Hindi, however Raj does not practice. Considers himself agnostic.
5. Parents attempted a failed arranged marriage. Cut ties with most of the immediate family.
6. Raj is not out to his parents and older sister. Parents made threats to disown him when he was younger under suspected circumstances. Younger sister always accepted his lifestyle and ex partners.
7. Has been unemployed for 8 months.

Past:
A. Studied engineering in university however dropped out. Picked up odd jobs, mainly hands on. Longest job he was able to keep was as a barista in an inner city café. He was a highly skilled barista, and entered competitions. Picks up hands on tasks quickly.

B. Been involved with several partners – 2 long term. Last two partners ended the relationship due to his aggressive behaviour. Was reported on several occasions.

C.Aggressive behaviour involved punching, kicking, using heavy objects on his partner in a dangerous fashion and making verbal threats. Quite controlling and dominant in relationships. Strong need for control. Violence is triggered by insecurities or jealously with other males interacting with his ex-partners. Has been in the hospital with an ex-partner due to an altercation at home, after which they separated.

D.Attended an anger management program which he was not able to successfully finish.

E.A further, more recent incident ended up with him and his ex-partner in a car accident where his ex-partner became unconscious.

F.Has been unable to keep steady job. After living with ex partners, he was forced to move from place to place.

G. Lost car licence due to a drink driving episode.

CHCCSM005 Develop Facilitate And Review All Aspects of Case Management Case Study Assignment 2 – Australia.

Present:
1.Presents as depressed, alcohol dependent, underweight due to lack of appetite and unhealthy eating behaviours. Engages in drugs occasionally. Feeling of being helpless, lack of motivation and energy. Admitted to failed suicide attempts and recent considerations.
2.Currently lives with Ani, after ex-partner forced him to leave their shared apartment. Ani has a 5 year old daughter who he likes to play with.
3.Closest friend Devon has been a great support however does not see him much due to Devon’s own work commitments. Feels the demands of his own needs are taking a toll on their friendship and senses Devon creating distance in their friendship on purpose. Lost a lot of his other friends the
same way.
4.Embarrassed and ashamed of his behaviour and doesn’t know ‘what to do’ or ‘who to turn to’. Feels like a ‘lost cause’.
5.Struggling with finances. Unable to save enough for himself and lives week to week. His sister helps him out financially, after Devon stopped lending him money.

Future:
i)Formed a strong friendship with ex-manager of the city café where he worked. His ex manager Scott and his partner would engage with Raj socially. Scott was described as a ‘mentor’ in his life, and helped him get through times of crisis. Has lost contact with Scott over the last 12 months and would like to re-connect.

ii)Strong interest in speciality coffee. Love of travel inspired him to head to Brazil to learn more about speciality coffee beans and the roasting process. Made mention of wanting to work in a café environment again.

iii) Wants to start driving again to regain some independence.

iv)Wants to start driving again to regain some independence.

v)Would like to be living in his own place somewhere close to his sister.

vi) Made reference to his weight – wants to feel stronger and get fit again.

1.Outline the case management process that would follow after the initial meeting with Raj.

2.What questions could you ask Raj in your assessment with him to identify suitable goals? Provide at least five.
1.
2.
3.
4.
5.

3.Describe Raj’s family structure including cultural background and how this impacts his past or current state.

4.Provide three ways you might establish positive rapport with Raj.
1.
2.
3.

5.What communication strategies wold you use to prepare and facilitate a case management meeting with Raj and other members in his team?

6.Outline the role and responsibilities for each member of Raj’s support team. Ani, Devon, program manager of the men’s violence program Raj is attending and the local community.

7.Develop a case management plan for the client using the template provided.

CHCCSM005 Develop Facilitate And Review All Aspects of Case Management Case Study Assignment 2 – Australia.