ICT103 Systems Analysis & Design Assignment-King’s Own Institute Australia.

ICT103 Systems Analysis & Design Assignment

Read the following case study and answer the questions provided below:

Case Study: Castleville Council Services

Castleville council provides a range of support services and facilities to assist individual people and groups in their area to help them lead a happy and comfortable life. The council provides different types of services such
as sports services or services related to health, day care facilities or providing services to people who have physical or learning disability. The council is planning to develop a web based system that will make the service management process more efficient for them as well as for the people availing those services.

ICT103 Systems Analysis & Design

Summary of Requirements for ICT103 Systems Analysis & Design Assignment

The proposed system should be able to identify eligible people (client) by individually assessing them according to their need and priority that is decided based on the information entered into the system by social workers or council staff. Some of these services are free of cost for people living in that vicinity however, some services may incur a fee to offset costs and that is related to the person’s ability to pay. From time to time, the council can add new services or update or delete existing services.

Castleville council also operates a complaints and representations procedure. People can provide feedback about their experience and services offered to them for future improvements. The system should incorporate this feature as well.

The system should keep a record of individual client details that might include their name, address, contact details, payments made, current status, allocated social worker etc. There should be a facility for council supervisors to generate administrative reports regarding services provided to different people. There need to be restricted access to any confidential information about clients to those authorised to view the data using a password system
You as a system analyst, are hired by the council authorities, to analyse and design the council services management system that should be able to perform tasks according to the details provided in the above case study. This will also require you to make necessary assumptions and clearly document all your assumptions in your report.

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SECTION A: Theory Related Questions

  1. Introduction: Introduce the important aspects of the case study. (3 marks)
  2. Work Breakdown Structure: Provide a work breakdown structure for the given project listing all the
    steps according to Software Development Life Cycle (SDLC) phases. (5 marks)
  3. Requirements: List all functional and non-functional requirements as discussed in the case study. (5
    marks)
  4. Information gathering techniques: Identify at least two information gathering techniques that can be
    used to gather specific requirements and design at least 6 questions that can be asked from relevant
    stakeholders to capture the system requirements and specifications to develop the system successfully.
    (3 marks)
  5. Conclusion: Write a brief conclusion (Conclusion can be written after competing both sections. (2 marks)
  6. Structure and Formatting Guidelines (2 marks)
    a. Add a title/cover page of your choice at the beginning of the report. It should include the name of the assessment, subject name, student’s name, and student ID.
    b. Insert a table of content next to the title page.
    c. Insert the page number within the footer of every page in your report.
    d. Provide appropriate referencing(Harvard-Style) for all academic resources used

SECTION B: Diagram Related Questions

Based on the outcome of the requirement analysis carried out above, create following diagrams to provide graphical illustration of the proposed system.

  1. Use Case Diagram: Provide the name and complete description (see Appendix A for description table template) of main use cases for the proposed system and draw a use case diagram. (5 marks)
  2. Activity Diagram: Provide an activity diagram for any use case identified above (5 marks)
  3. Entity relationship Diagram : Provide one ER Diagram related to the case study (2.5 marks)
  4. Domain Model Class Diagram: Provide domain model class diagram for the system (2.5 marks)
  5. User Interface : Provide a final user interface design using dialog and screen prototypes for any of the use case listed above. (5 marks)
  6. Test cases: provide a sample test case table with a list of test cases that can be used to test the new system (see Appendix A for test case table template) (5 marks)
  7. Modelling Diagrams: Clearly define and describe your findings in few words represented by each diagram related to the case study and use accurate technical language, abbreviations and symbols. (5 marks)

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