CHCMGT003 Lead The Work Team Assignment – Australia.

1.Briefly describe all leadership styles, and then identify which category (or categories) you fall into.
2.From your own thinking, provide two examples of when you may need to seek additional support to achieve quality work and outcomes.
CHCMGT003 Lead The Work Team Assignment – Australia.

CHCMGT003 Lead The Work Team Assignment - Australia.

3.Briefly explain how in-house training workshops, external training days, and mentorship schemes can be used to facilitate access to training and development.

4.Explain how specialist community needs may require you to collaborate with other service providers or make referrals.

5.Describe how you would go about pro-actively improving your knowledge and skills. Identify five areas of knowledge or skills that you would like to improve or develop.

6.Describe how you would go about pro-actively improving your knowledge and skills. Identify five areas of knowledge or skills that you would like to improve or develop.

7.What are values and ethics?

8.How can regularly meeting with your workers to discuss and evaluate plans improve work outcomes?

9.From your own thinking, how can workers’ opinions help you to identify areas for improvement?

10.Describe a situation where you might have to refer a worker to an external organisation or specialist. Which organisations/specialists might you need to refer them to?

11.How does an organisation’s structure impact upon its staff?

12.What are communication protocols and why are these necessary in the workplace?

13.How can you facilitate group discussions and meetings?

14.How can the following leadership styles be used to support the organisation in its work:
o The affiliative style
o The participative style
o The pacesetting style?

15.What is the principle behind coaching staff and provide one technique that you could use to do this?

16.What is the difference between coaching and mentoring?

17.For your organisation/area of work, identify three best practice and/or work techniques that you should follow in performance management and provide the reference/source for this information.

CHCMGT003 Lead The Work Team Assignment – Australia.

CHCMGT003 Lead The Work Team Assignment - Australia.

18.What are timetables and rosters, and how can these be useful to you?

19.Identify three reasons for conflict and/or stress in the workplace,and specify the communication techniques you may use to address these.

20.What is a referral network and how can you use this in your work?

21.Develop one work/action plan for a team or group of individuals.This must include:
o The required procedures for work tasks in order to maximise staff work performance
o The strategies for collaboration and cooperation for carrying out work
o The strategies identified to best achieve work performance and outcomes
o The identification of barriers and constraints that the workers may face and appropriate strategies to address these.

22.Facilitate two group meetings or discussions to achieve the following:
o Delegate work team activities
o Develop and evaluate work goals.

23.Identify one issue causing disruption to work team activities and seek to address this by:
o Using appropriate communication and conflict resolution skills, facilitate at least one meeting or discussion with the persons involved to determine the issue and to seek resolution
o Using appropriate communication and conflict resolution skills, facilitate at least one meeting or discussion with the persons involved to determine the issue and to seek resolution

CHCMGT003 Lead The Work Team Assignment – Australia.

CHCMGT003 Lead The Work Team Assignment - Australia.

24.Review and evaluate the work performance of an individual. This must include:
o Discussing their performance management plan development with the individual
o Identifying if goals are being met or if help is needed to assist the individual in meeting these
o Revising plans and practices to help the individual in their continued improvement
o Coaching the individual to help the individual’s performance
o Documenting the outcome of the individual’s performance development to organisational requirements.

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